Account opening

Register once at Roby Casino, not twice

Roby Casino has taken licensed sign-ups since 2013, and deposit limits or self-exclusion can be set from the first day.

Claim offer Licensed and audited since 2013

Paid today

851,037 NZ$

5,957 Playing now

MGA LicensedLicensed by the Malta Gaming Authority under MGA/B2C/808/2013. Roby Casino Ltd. is a regulated operator registered in Malta (C-54813).

Fast WithdrawalsAverage payout processed in 24 minutes. Up to NZ$76,000 per withdrawal, with NZ$16M paid weekly to 658,000+ players.

Data ProtectionYour transactions are secured with 256-bit AES encryption. Independently audited by Gaming Laboratories International and eCOGRA.

Before you begin

You are ready to open your account

After this, you will know the four moves and what each screen asks of you.

Sign up, not log in

The button that begins registration sits in the top corner of every page. Look for the one that says to open an account, not the one for existing players.

Choosing a password now

Your email address becomes the login the account keeps, paired with a password you choose now. Keep both safe, then confirm the message that follows registration.

Spelled as in your passport?

Fill in names, date of birth and address exactly as your identity document prints them. When a field will not save, let live chat finish it instead of opening a second account.

At the country field

Choose New Zealand and the balance will run in NZ$. Both fields lock at submission, so tick the terms and confirm your age in the same pass.

Ready to open a Roby Casino account?

What follows the moment you sign up. Verification, your first deposit and the welcome offer line up in a set order, and knowing it now stops surprises. Once your details are in, you confirm the e-mail and the account exists. Proof of identity, proof of address and a payment card photo are then checked, which takes up to 54 hours. Your first deposit starts at NZ$17. The welcome offer follows registration, so read its terms while the check runs rather than topping up twice. Roby Casino Ltd. holds licence MGA/B2C/808/2013 from the Malta Gaming Authority.

Gather these first, so the form takes minutes rather than a second evening.

Photo ID showing your full name
The same spelling as on that ID
Proof of address dated recently
A payment card in your name
Access to your own e-mail inbox

Keep the inbox yours alone. A new account is only as safe as the details nobody else has. Your e-mail address is your login identifier, so use an inbox with a password you do not reuse anywhere else, and keep it private rather than shared with a partner or flatmate. Log out on shared devices, and expect any password reset link to arrive only at that registered address. Nobody legitimate will ring or message asking for your password. Turn on alerts from your bank for card payments, since Roby Casino encrypts data with 256-bit AES encryption but your own habits still matter most.

Where the data actually goes. Personal data goes into two purposes at once: your account, and the identity check the licence requires. The name and date of birth you give are compared with the proof of identity and proof of address you send, which is why exact spelling matters more than speed. A mismatch pauses the check and pulls your first withdrawal into it. Information stays with Roby Casino Ltd. for that purpose, and the check finishes inside 54 hours. Keep copies of the three documents on your phone, in case support asks for one again.

Roby Casino requirements

Files first, cash-out later

The Malta Gaming Authority license requires these checks, and Roby Casino works through the files within fifty-four hours.

proof of identity

What it provesYour name, age and face

When askedSoon after you register

proof of address

What it provesWhere you live now

When askedAt the first withdrawal

payment card photo

What it provesThe card is yours

When askedAt the first card deposit

Roby Casino, dead end

The screen will not let you finish

You are on the last step and nothing will move forward.

Roby Casino will not open mine

A block message lands at the last step because your details match an exclusion already on record. The system is holding a line, not failing.

Read the block message and note its reference.

Ask which exclusion applies and when it started.

Contact support once that record looks wrong.

Turned back at the country list

Registration only accepts residents of New Zealand who are 18 or older. A red note beside the country or date of birth tells you which condition failed.

Check the country field says New Zealand in full.

Confirm the birth year puts you at 18+ today.

Call support if both are correct and it still fails.

Waiting for the link

The confirmation link sits in a spam folder, a filter, or a mistyped address, so the account stays unconfirmed even though the screen said it was created.

Search spam, promotions and every filtered folder.

Recheck the saved address instead of signing up again.

Ask support for a resend after one hour.

One letter now, a delay later

A spelling slip or a digit out of place in your name or birth date will not match the identity document later, and the file fails at verification.

Hold your identity document beside the screen.

Flag the wrong letter or digit before any upload.

Message support when the saved name cannot be edited.

Roby Casino bonus

Extra credit for a fresh account

18+Bonuses are designed for entertainment and should complement sensible play within your limits.

New player

Deposit match

104% up to NZ$1,850

Your first deposit is matched at 104% with 32× wagering and an 18-day validity period.

Turn on

18+ · PromotedComplete terms

New player

Free spins

268 spins

Receive 30 spins per day over 13 days, subject to 32× wagering and valid for 18 days from activation.

Claim bonus

18+ · PromotedComplete terms

Ongoing

Weekly cashback

6% cashback

A 6% return on net losses each week, credited automatically with no wagering requirement.

View details

18+ · PromotedComplete terms

Clear from the start

Do you qualify to join?

License MGA/B2C/808/2013 sets these terms, and Gambling Helpline New Zealand is listed for more help.

The person

Minimum age18+

ResidenceNew Zealand only

The account

Accounts per personOne only

Personal detailsMust match your ID

The money

Account currencyNZD, shown as NZ$

First depositNZ$17

Player questions

One account, no second try

Most of the worry at sign-up is about documents, one account and fixing a stop.

trustDo I need to keep my account open forever?+

You can ask for your account to be closed whenever you want, and support will handle it through live chat, e-mail or phone. Closing it is permanent, so the one-account rule means you cannot simply register again later under the same details.

trustCan I change my e-mail after I sign up?+

Yes, you can update your personal details or your e-mail after registering, but it must be done through support rather than on the page itself. Expect your new e-mail to be confirmed, and the change is only complete once that check passes.

trustWhy does Roby Casino ask for so much?+

Roby Casino Ltd. runs under the Malta Gaming Authority, license MGA/B2C/808/2013. Because that license sets the rules, the site has to verify who you are before money moves. The regulator is why your documents are requested at all.

trustWhy am I asked to pay before I am in?+

No, a deposit is not needed to finish registration. You confirm your e-mail, your account exists, and the first top-up comes afterwards at NZ$17 or more. The welcome offer follows registration, not the other way around.

trustWhat if I am unsure about sending my ID?+

What you send is protected by 256-bit AES encryption, and it is used only to check your identity, address and card. If a document is unclear, the check simply waits until a clearer copy arrives, so nothing extra is shared.

trustWhat happens when I want another currency later?+

When you set up your account you pick NZD, and that stays fixed once the account is open. If you need a different currency later, support will advise you; there is no switch you make yourself after signing up.

trustWhen do I need a promo code to join?+

No code of any kind is needed to open your account, and you should be wary of anyone offering one. Any welcome offer appears on your account after registration without you entering anything. Verification usually takes up to 54 hours before the offer is settled.

Reach Roby Casino while the form is open

Support at Roby Casino answers around the clock, so a sign-up that stalls at midnight is not a night lost. Live chat, e-mail or phone all work: use the one that fits what you can show. Have your ID and the exact message ready before you write.

Live chat suits a form that has stopped mid-way, because you both look at the same screen. Have the exact wording of the error and your e-mail address to hand.

E-mail works for document questions and anything with a screenshot attached. Write to [email protected] and include your registered address and the step that failed.

Phone helps when something is time-sensitive, such as a deposit already sent. Ring +64 9 524 1467 with your account e-mail and any payment reference ready.